Testimonials & Reviews
Westchester Women’s Medical Healthcare
OBGYNs located in Mount Vernon, NY & Spring Valley, NY
Westchester Women’s Medical Healthcare always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 298 reviews with an average rating of 4.78 out of 5 stars. Please read what others are saying about Westchester Women’s Medical Healthcare below, and as always, we would love to collect your feedback.
Tanisha M.
Submitted 05/08/25
I saw a nurse named Jessica today and she was great. She was very thorough, informative, understanding, patient and kind. The doctors are great too!
Brenda O.
Submitted 05/08/25
After waiting over 20 mins for Arlie Massillon PA to sign on to my virtual visit, she gets on there and is clearly unfamiliar with my history (even though i was asked to send my mri imaging showing fibroids ahead of time). She then tells me “are you aware that you have fibroids?” Like- of course I was, uh hello- that was the entire purpose of booking this visit, to learn about my options. I wasted my time and money on this visit. They do not offer surgical options even though their website deceptively suggests this. She also told me they require a ultrasound which is crazy to me because MRI (which i had done on my own before this consult) is way more diagnostic. Do not waste your time with these scammy people.
Tameika S.
Submitted 05/08/25
Poor bedside manner. Support staff is nice. Not a fan of Dr. Pongnon.
Schleidine M.
Submitted 04/09/25
I truly love this practice, always helpful and everyone is always kind.
Chanel I.
Submitted 03/06/25
Great doctor. She takes the time to address my issues and explains everything eloquently
Tatiana S.
Submitted 01/08/25
Good
Thiana V.
Submitted 12/13/24
I’ve been a patient of Dr Pongnon for years. She is attentive, quick and a no bullshit kind of woman which I love. She is sweet and understanding as well! She gives it to you straight with options so you can choose your own path. Very informative as well.
Denise C.
Submitted 12/08/24
Pleasant and professional as always been.
Ernestina A.
Submitted 11/20/24
Dr. Pongnon has been my doctor for a while…..she takes her time to explain your needs…..I will definately recommend her to friends and family!
Tiara Nicole Y.
Submitted 11/19/24
My telehealth appointment was fast. Dr Massillon answered all my questions and addressed my health issues appropriately.
Bianca B.
Submitted 11/18/24
Abysmal. If I could rate lower than zero stars I would. Met with them after they insisted we have an emergency appointment only to tell me nothing that I already knew and said to talk to my specialist. Then! Had the audacity to call me 4 days later saying that I need to see an ongologist…like that wasn’t important 4 days ago? An entire mess of a practice that I won’t be returning to.
Maria C.
Submitted 11/09/24
Good and understanding Dr
Nadine G.
Submitted 11/06/24
Excellent
Deneese R.
Submitted 10/29/24
Good
Terry Ann T.
Submitted 10/18/24
Wait time in the office is always short
Dorrett H.
Submitted 10/15/24
Professional and a people person.
Shameka S.
Submitted 10/06/24
Dr.P is amazing, attentive, and through with my care. She has great bedside manner, and makes you feel comfortable. She takes time to make sure all your concerns are addressed.
Mariane D.
Submitted 09/28/24
Dr. Pongnon really listens and she tries to come up with solutions that benefit the patient. She is not afraid to try different things if the first plan is not suitable.
Selane D.
Submitted 09/19/24
Waiting time was too long
Evelina A.
Submitted 09/12/24
Even though I may not be Dr. Pongnon average age patient, I felt treated with respect and was attentively listened to by her and her staff.